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If, for any reason, you are not completely satisfied with a purchase we invite you to review our policy on refunds and returns. The following terms are applicable for any products that you purchased with us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Ankur Electricals, No. 2 B1/32, Metro Station Rd. B Block, Pocket C, Sector 18, Noida, Uttar Pradesh 201301.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
You are entitled to cancel your order within 10 days.
The deadline for canceling an Order is 10 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
We’ll refund your amount very soon after we receive the goods you returned to us. Our team will utilize the same payment method as you used for the transactions. For more details, you can contact us at +91 9811524400, +91 9810070344, and e-mail us at shop.ankurelectricals@gmail.com
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by dropping your message here: shop.ankurelectricals@gmail.com
In order for the Goods to be eligible for a return, please make sure that:
The following Goods cannot be returned:
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
You are responsible for the cost and risk of returning the Goods to us.
Customer should Contact us first
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us: shop.ankurelectricals@gmail.com